EE to introduce voice calling over WiFi

EE has announced the live trials of phone calls over WiFi and 4G as part of a £275 million investment in voice capabilities.

The new service will allow customers to make high quality calls when only connected by WiFi in homes and offices, and has been introduced to eliminate ‘whitespots’ and to create a ‘zero defect’ experience in the UK’s busiest areas.

Calls will be able to be made through the phone’s native dialler, rather than through an app.

“The customer experience is seamless because it’s the same as making a network call and uses the normal call interface of the handset,” said Fotis Karonis, CTO at EE.

“This is a major part of our strategy to invest in giving customers the ability to make a call wherever they are, and we’re confident that this service can make a big difference to people in homes and large offices across the country, especially in the most rural areas, that don’t have mobile coverage.”

The service is set to launch this autumn on specific handsets.