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Why chasing scale is quietly eroding publisher revenue

Why chasing scale is quietly eroding publisher revenue

The Future of Publishing

Publishing week in focus: Opinion

A less-is-more approach improves both the user experience and the value of your ad inventory. Refinery89’s CEO explains.


In digital publishing, as in life, first impressions can be everything. If someone visits a website swamped by ad clutter and lagging from the technical weight of its inventory, it’s unlikely they’ll stick around. The publisher might be able to pocket impressions from whichever ads managed to load in time, but the chance to form a lasting relationship with the visitor has been lost.

Today’s most successful publishers are those that pursue a less-is-more approach to advertising, one that respects the user and prioritises a handful of high-impact, relevant placements over maximising scale.

It should be the standard, yet we all encounter websites that are relics of the old internet, when all that mattered was maximising page views and clicks to harvest as much ad revenue as possible.

That internet is gone. Between Big Tech’s walled gardens and AI interfaces, both of which are designed to keep users in place rather than explore the web, there is simply too much competition in the information ecosystem today for publishers to be able to rely on a steady stream of referral traffic from occasional or one-off visitors.

Instead of thinking purely in terms of page views or CPMs, publishers need to focus on yield and revenue per user over time, not just volume.

This means reducing internal competition among ad placements, improving the visitor experience, and building environments where users stay longer, return more often, and generate higher-value signals. This results in better engagement and inventory that commands stronger, more consistent RPMs.

The vicious cycle of ever-increasing ad loads

Chasing scale creates a dangerous feedback loop. As pages become more cluttered and slower to load, user engagement declines, resulting in shorter sessions and higher bounce rates.

These behavioural signals, along with performance metrics such as viewability and conversion rates, increasingly inform algorithmic decision-making on the buy side, whether directly or through proxy indicators of quality.

Over time, demand drifts away from these environments, which can then only compete at lower price points, further incentivising publishers to pile on yet more inventory to compensate.

A less-is-more approach breaks this cycle. By reducing clutter and providing space for creative to stand out, publishers can position their inventory as a premium product rather than a commodity traded at the bottom of the barrel.

The prospect of reducing ad slots and suffering a short-term decline in revenue is daunting, but it lays the foundation for sustainable monetisation built on user experience.

Taking this long-term view of user value ultimately serves advertisers better. Buyers are not paying for the mere opportunity to fill space; they are paying for attention, outcomes, and environments that complement their creative messaging.

When pages are overloaded with placements, the value of each individual impression declines. However, this erosion of value is not immediately visible, so it can be tempting to continue down the path of ever-increasing ad density.

How yield optimisation is misunderstood in programmatic

One of the biggest challenges publishers face is that the impact of monetisation decisions is not immediate or always visible. Increasing ad density can deliver a short-term uplift in revenue, which reinforces the idea that more inventory equals more value. But over time, the effect reverses.

As additional placements compete for the same user attention, performance declines across the page. Engagement drops, viewability suffers, and campaign outcomes weaken. These signals feed back into buying algorithms, gradually reducing demand and pushing CPMs down.

The difficulty is that this happens with a delay. By the time pricing reflects the true value of that inventory, the original cause, ad density and user experience, is often obscured. Publishers may attribute falling CPMs to external factors such as market conditions or traffic changes, rather than the underlying structure of their inventory.

This is where effective yield optimisation comes in. At its core, it’s about protecting the value of your inventory. Once inventory exceeds a certain point, performance drops, so the priority is to maintain the right balance among supply, demand, and user experience to support long-term revenue. But the balance isn’t fixed – it shifts over time, which is why continuous optimisation and a clear view of performance are critical.

Publishers that take a purely short-term view risk optimising for immediate gains at the expense of long-term pricing power. Those that understand how yield is really created can build more resilient monetisation strategies that protect both performance and inventory value over time.

Why control, not volume, defines long-term revenue

The underlying issue is not just how much inventory a publisher has, but how much control they have over it. In highly fragmented programmatic environments, relying heavily on open demand can limit visibility into pricing, reduce differentiation, and increase volatility.

A more balanced approach, combining optimised supply with stronger control over demand and measurement, allows publishers to stabilise revenue and improve margins. It also shifts the conversation with buyers from cost efficiency to quality and outcomes.

This is where the industry is heading. As buyers become more selective, they are prioritising environments in which attention is high, engagement is measurable, and outcomes are clear. Publishers that can demonstrate this are in a far stronger position to command premium pricing.

The commercial impact of a less-is-more strategy

A less-is-more approach improves both the user experience and the value of the inventory.

Reducing ad clutter increases the visibility and impact of each placement. It improves engagement signals that feed into buying decisions. It creates cleaner, more premium environments that are more attractive to advertisers. And over time, it allows publishers to move away from competing on volume alone.

This shift also changes how inventory is perceived. Instead of being part of an oversupplied, commoditised market, it becomes a more controlled, higher-quality product with stronger demand and more stable pricing.

For publishers, this translates into higher RPMs, lower volatility, and a more predictable revenue base. It also lays the foundation for stronger, more direct relationships with demand partners, reducing reliance on any single channel or revenue source.

The cascading commercial benefits of putting users first

Compare this to the scale-chasing alternative, where a visitor is hit by a wall of barely relevant adverts filling the screen to maximise the value of their click. Chances are, the visitor will leave and never come back, taking every opportunity to further monetise their attention.

In a market where demand is becoming more selective, the publishers who win will be those who create the most valuable environments. If you improve the quality of your inventory, you improve the quality of demand it attracts, and ultimately, this is what drives sustainable growth.


Hugo Welkers is the CEO at Refinery89 

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