Yesterday, Gartner forecast that by the end of 2001, 32 million Americans will view credit card and other statements online, a 60% increase on the 20 million who did so at the end of 2000.
Although online billing has been steadily increasing for some time now, Gartner reports a 20% hike in customers signing up for these services since the Anthrax scare began in September 2001, where the disease has been distributed through postal letters.