The latest results from the quarterly Barclays Internet Index reveal that online confidence has risen yet again to an all time high.
The research, carried out by NOP Omnibus on behalf of Barclays, shows confidence at 118.57 points with use remaining at 46%t for February. This compares to NovemberÂ’s figures of 111.35 points and 46% respectively.
Simon Newman, echannels director at Barclays, said “We are seeing a pattern emerge. The internet’s novelty value is wearing off for some people but at the same time they are using more of the services they genuinely benefit from. A good example is online banking Ââ customers use internet services cautiously to start with, but as trust and confidence grow, the number of features they use increases.”