According to a recent survey by The Survey Shop, research on the Internet is primarily based on the World Wide Web and does not take into account its other uses such as e-mail, relay chat, newsgroups or file transfer.
The survey showed that e-mail was the second most used application on the Net with newsgroups in third. The survey also asked e-mail users and non-users what they thought the role of e-mail would be in the next 2-4 years:
Role of e-mail in 2-4 years
Experience of E-mail (%)
All (180)
Non-users (62)
Under 1 year (68)
Over 1 year (50)
Standard means of business communication
76
74
79
72
More important than fax
37
19
43
50
Offering new market opportunities
34
31
32
40
Standard means of communication for all
29
15
32
42
More important than the postal service
16
13
13
22
The results show that the more experienced users believe e-mail is the way forward and a high percentage (74%) of non-users believe e-mail will become a standard means of business communications.
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The Survey Shop: 01743 352041
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