Undeveloped technology markets will fuel further growth in the telephone industry over the next few years, according to a report from a UK based telecoms research group.
As the market dries up in the developed areas, telecoms operators will have to look at launching new services in the emerging markets to continue generating the level of new business they have been used to.
Andy Bairston, principal analyst said: “Looking at where the growth has come from in terms of sales for BCC [billing and customer care] solutions (see chart below) we see that it is clearly rooted in the emerging markets. Indeed, where contract announcements have dropped off in North American and Wester Europe (a fall of 27% between 2001 and 2003) total contract announcements in the emerging markets have infact increased by the same percentage in that same two-year period.”
BCC Contracts Announced By Region | ||||
2000 | 2001 | 2002 | 2003 | |
Africa | 10 | 8 | 11 | 29 |
Eastern Europe | 12 | 26 | 31 | 25 |
Middle East | 5 | 9 | 8 | 10 |
Asia Pacific | 39 | 61 | 70 | 54 |
Latin America | 25 | 27 | 44 | 50 |
Emerging Markets Total | 91 | 131 | 164 | 168 |
Western Europe | 109 | 166 | 102 | 97 |
North America | 190 | 148 | 125 | 131 |
Developed Markets Total | 299 | 314 | 227 | 228 |
Source: Chorleywood |