Around 30% of UK-based dotcoms were in profit last year, with over 50% expecting to be in profit this year, according to the findings of a new NOP survey.
Despite to fierce criticism of the naivety of dotcom marketing strategies, the survey indicates that dotcoms are learning fast. Marketing will increasingly rely on targeted campaigns with direct response measurement Ââ direct mail and trade press Ââ and e-marketing initiatives – generally banners and hyperlinks. However, UK dotcoms are budgeting for levels of marketing spend which, in relation to expected turnover, may be unsustainable in the medium-long term (marketing spend in the last 12 months having been in the region of 40%+ of turnover).
The challenge facing many dotcoms remains converting registered users to customers. In light of the threat posed by the Â’clicks and mortarsÂ’, expectations of new customer growth should be tempered, says NOP.