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Holistic buying is “future of advertising” says Forrester

Holistic buying is “future of advertising” says Forrester

A new Forrester survey of more than 500 advertisers, agencies and media companies across Europe has revealed that seven in 10 believe that it is ‘important’ or ‘very important’ to be able to buy audiences in a “holistic way”, across all screens including TV and video platforms.

However, the report suggests that a “change of this magnitude” will require “innovative leadership and that leader is still unclear”.

The study, commissioned by video ad platform Videology, also revealed that video advertising decision makers see the shift of video viewing across devices as a “positive opportunity” for the entire industry – yet there are “distinct challenges” surrounding measurement, leadership between digital and traditional media teams, technology platforms and changing consumer habits.

“These are challenging times, with clear knowledge gaps in how to operate in a future that all parties agree is coming quickly,” the report states.

“With an audience that is racing ahead to adopt new viewing behaviours, it is time for media, advertisers and agencies to embrace new approaches to video.

“Since there is consensus that media companies and advertisers will both benefit, all participants should focus on their areas of agreement and collaborate to resolve issues that are in question.”

Other findings include:

– Audience targeting is the greatest advantage of video advertising

The ability to target specific consumers was the highest benefit to video advertising in Europe, followed by higher audience attention. However, there are differences across each country. France ranked ‘enhancing video with interactive features’ equal to targeting, while, Spain saw the ability to reach consumers not reached on TV, delivering messages at different times of the day, and controlling reach and frequency as the key benefits.

The UK placed more emphasis on ROI accountability over all other countries – signalling the maturity of the video advertising market in the region.

– Agencies believe holistic buying and planning is the future, but broad adoption is yet to come

63% of agencies expect to merge traditional and online video buying groups in the future, but 51% said they would continue to plan each platform separately.

– Media companies see the potential for second-screen viewing experiences

72% of media company respondents believe consumer engagement with content on a second screen will increase moderately or significantly over the next three years.

– Advertisers and their agencies back Gross Rate Points (GRPs) as the measurement standard for video

While all stakeholders agree that video advertising measurement is a challenge, they are still divided on the most effective standards. Advertisers and their agencies agree that GRPs are a useful tool, with 75% believing the industry should standardise on one GRP metric to increase efficiency.

– Technology must adapt to the operational needs of marketers and media companies.

Over four in ten (42%) respondents said that they need a technology platform that allows them to target consumers in multiple ways. The top three features they look for in a technology platform include: targeting audiences in multiple ways, tracking consumers across multiple devices and serving ads to smartphones.

The ability to serve ads on VOD platforms via cable/satellite TV was amongst the least important.

“As technology providers, we’re in a unique position to be able to alleviate these challenges for the advertising community and be an accelerator for broad adoption,” said Anne De Kerckhove, managing director, EMEA at Videology.

“We ushered in the programmatic model in response to a greater need for efficiency in the way advertising is bought and sold. The industry is now crying out for standardisation across video advertising measurement and audience targeting across devices.

“If technology providers listen to what the industry needs, we can deliver solutions that will catapult the industry forward and increase revenues across the board.”

The full study can be downloaded here.

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