Almost 27 million of these consumers will view credit card accounts online and Gartner expects the number of consumers viewing bills and accounts electronically to reach 64 million by 2003.
Although online billing has been steadily increasing for some time now, Gartner reports a 20% hike in customers signing up for these services since the Anthrax scare began in September 2001, where the disease has been distributed through postal letters.
