“While the travel industry took a strong hit in the wake of the events of September 11, the Internet as a channel for booking travel is not only growing stronger, but actually becoming the method of choice for many consumers and businesses for both bookings and information,” said Jupiter analyst Jared Blank.
“A tight economy for the past year, coupled with the aftermath of September 11, is pushing consumers to the Web for travel deals in penny-pinching times. Travel companies must point out good values to their customers, such as packages or cruise specials that customers may not have thought of or found otherwise” Blank concluded.
