Voice over Internet Protocol (VoIP) continues to gain users in the US residential telephone service market, according to a new report from In-Stat.
In-Stat says that 7.9 % of US households now use a VoIP telephone service, up from 6.5 % at the end of Q2.
According to data from the high-tech market research firm’s newly launched residential VoIP tracker service, more than 9 million US households now have at least one active VoIP user, with many households reporting the use of more than one VoIP service.
In-Stat added that in a recent survey, 49 % of current residential VoIP users reported that they had discontinued a traditional (non-VoIP) phone service when they got their VoIP services, including nearly 12 percent of respondents who report that their only VoIP service is client-based.
This suggests that the rapid growth of users for client-based services like Skype and Yahoo! Messenger with Voice is also having an impact on incumbent service providers.
Half of users report using their residential VoIP service either in part or in whole for business purposes, including more than 40 % of client-based VoIP users.
A recent report from Continental Research said that the number of consumers using Voice Over Internet Protocol (VoIP) to make phone calls will exceed 4 million over the next 12 months (see VoIP Users To Exceed 4 Million).
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