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Home Office Households Set the Stage for U.S. Consumer VoIP Adoption

Home Office Households Set the Stage for U.S. Consumer VoIP Adoption

The number of US households with income-generating or corporate home offices are more than twice as likely to implement VoIP in the next 12 months compared with households in general, a new IDC study reveals.

At the moment, 39.1% of corporate home offices and 23.7% of home-based businesses are interested in or using VoIP. In contrast, only 10.8% of households without home offices are VoIP aware.

In a recent survey carried out by uSwitch.com, one third of respondents (34%) were bemused by VoIP (see 39% Of Broadband Users Confused By The Term IPTV).

The IDC study also found that although VoIP has moved beyond the very earliest adoption stage, many home office households are reluctant to use VoIP as their only telephone service, and rather add it as a second method of communication, while savings on long distance calls continue to be the key driver of initial interest in VoIP by home offices.

A recent report from Infonetics Research said that VoIP services will have $120 billion spent on them in North America, Europe and Asia Pacific between 2005 and 2009 (see European VoIP Service Revenue To Reach $12.7 Billion In 2009).

The Infonetics report says that Europe will see VoIP revenue grow from $2.3 billion in 2005 to $12.7 billion in 2009 and North America from $2.6 billion in 2005 to $13.3 billion.

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