Two thirds of all small businesses in the US now have access to the internet and half of these have their own website, according to research from Dun & Bradstreet published this month.
The research shows that the majority of these businesses still have a dial-up connection to the web, but as 60% plan to increase their use of the Net they also intend to upgrade to a broadband service.
Seventy percent of those surveyed claimed that the investment in their website is justified in terms of sales and customer service, but – not surprisingly – most businesses do not intend to increase their website spend this year.
