We all want happiness, but we must be able to differentiate between unhappiness and poor mental health — and they are not always the responsibility of our employers.
Jan Gooding
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Paula Vennells’ fall from grace offers some important insight for brand owners, particularly in how we handle bad news.
The promise of a confidential conversation based on goodwill and positive intent on both sides is a precious thing. How often do any of us get that?
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