Effectiveness was also considered crucial by The Future 100 Club.
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At present, just 8% who have used an AI chatbot say they have done so to find out the latest news, but the technology could cut into publishers’ already-depressed referral traffic.
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Analysis: The broadcaster increased its share of linear channels by 5%.
Audio division recorded its “highest-ever revenue”, while the company as a whole grew 14% in the year to March 2023.
